5 Min Read"It's on-demand capital for us," Optus Bank's CEO says of the payment company's deposit. The funds are part of PayPal's broader effort to confront race and income inequality.
6 Min ReadLenders initially won't be able to pass on the cost of the Federal Housing Finance Agency's "adverse market fee" to borrowers whose rates on GSE-backed mortgages and refinances are already locked in.
5 Min ReadThe Canadian bank is doing something few U.S. institutions have done: build an online hub with tutorials designed expressly to simplify the online banking process for newcomers.
4 Min ReadBuilt to respond to borrowers' questions about mortgage deferrals, the bot created by Salesforce is evolving and in the future could conduct transactions, handle a wide range of queries or help with emergencies.
3 Min ReadA public-private partnership that has fewer rules and restrictions than the Paycheck Protection Program would save more small businesses.
3 Min ReadAs more consumers do business online, some deposits are being unfairly categorized as brokered, inviting burdensome regulatory scrutiny.
6 Min ReadThe digital bank, founded by a former Western Union president, offers tools to help low- and moderate-income people access their wages early, pay bills and engage in other financial services activities for a monthly fee.
3 Min ReadThe coronavirus pandemic has forced some branches to close, but demand for in-person advice remains strong.
2 Min ReadThe prepaid card company benefited from payments that were designed to offset the pandemic’s impact on U.S. consumers.
7 Min ReadKeyBank, Regions and others are using self-service portals, robotic processing automation and virtual assistants to digitize the collections process and make it more humane in anticipation of rising delinquencies.
