3 Min ReadThe government should encourage community lenders to offer six-month loan repayment forbearances to struggling businesses before it’s too late.
1 Min ReadThe central bank is creating a facility to provide financing to banks participating in the Small Business Administration’s Paycheck Protection Program.
4 Min ReadFew lenders are finding creative ways to provide much-needed financial advice and emergency services online.
8 Min ReadMany bankers find crucial parts of the SBA effort to help businesses hurt by the coronavirus outbreak to be unclear and onerous. If those issues go unresolved, participation could suffer.
2 Min ReadDigital banks outscored brick-and-mortar banks in a recent J.D. Power study of customer satisfaction. However, the survey pointed to shortcomings in call center services, which are in high demand during the COVID-19 pandemic.
3 Min ReadLenders can offer deferred payments and capitalize on digital banking to help small businesses and consumers get back on their feet.
8 Min ReadCustomers are more reliant than ever on digital banking tools, and institutions like OceanFirst, BBVA and M&T are thankful they had invested in teaching employees to show customers how to use them.
1 Min ReadThe regulation established standards for investors who own less than a quarter of an institution. Banks are getting more time for implementation as they focus on effects of the COVID-19 pandemic.
1 Min ReadRegulators are allowing banks that implemented the loan-loss standard to forestall any capital hits until 2022.
4 Min ReadWhile LendingClub, Prosper, Avant and SoFi are giving existing borrowers breaks in the short term, they're considering tightening credit as the coronavirus outbreak threatens to drag the economy into a recession.
