CFOs face growing demands amid coronavirus

CFOs and senior finance executives are dealing with a growing number of responsibilities and demands as a result of the novel coronavirus pandemic, according to a new report.

CFOs and senior finance executives are dealing with a growing number of responsibilities and demands as a result of the novel coronavirus pandemic, according to a new report.

The report, from consulting firm Protiviti, found that the pandemic has been a wake-up call to finance departments that weren’t already investing, or weren’t investing enough, in cloud-based systems as they have struggled to shift to the remote work environment. Eighty percent of the 1,057 finance leaders surveyed ranked security and privacy of data as a top priority, while 78 percent cited enhanced data analytics, and 72 percent cited cloud-based applications.

CORONAVIRUS IMPACT: ADDITIONAL COVERAGE
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Hannah Hood is a Virtual CFO at Summit Virtual CFO by Anders.

Alison Myers is an Executive Vice President of Employee Benefits for Venbrook Insurance Services. For almost two decades, Alison has specialized in Employee Benefits and has successfully built her practice by changing the conversation around insurance, bringing to work daily the simple belief that the health and well-being of employees is directly connected to a company's productivity and profitability.

Kirk Chartier is the chief strategy officer at Enova International Inc. and serves on the board of directors of the Online Lenders Association. He joined Enova in 2013 and has worked with the team using its technology and analytics driven online lending platform to develop new products in the U.S. and U.K. Prior to Enova, Kirk was EVP & CMO at optionsXpress, the award-winning online trading platform. He also was interim global product marketing leader at Electronic Data Systems. Kirk has an MBA from Syracuse University, a B.A. in economics from Holy Cross, and a B.S. in engineering from Worcester Polytechnic Institute. He served as a U.S. Marine Corps officer and combat pilot.

Of those respondents who are CFOs and vice presidents of finance, 72 percent ranked cloud-based applications as a top priority to address over the next 12 months. Seventeen percent ranked cloud-based applications as the most important finance priority for their organizations to address, signifying a big jump from the 8 percent of respondents who indicated so in a similar survey by Protiviti last year.

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“Having the right technology infrastructure and cloud capabilities is now considered a baseline in order to operate effectively and efficiently and will continue to be as organizations move into a hybrid work environment,” said Chris Wright, managing director and global leader of Protiviti’s Business Performance Improvement practice, in a statement. “COVID-19 disruptions underscored the critical nature of a truly digital finance workforce and companies without advanced technologies and digital processes faced a difficult transition to remote work. We’re now seeing an increasing number of boards and CEOs tap their finance leaders for guidance about whether their organization is allocating enough resources to their technology infrastructure.”

Labor models are changing, in part as a result of the pandemic, with 18 percent of the finance leaders surveyed saying their organizations are relying on managed services providers, while 29 percent are augmenting their staff to handle financial planning and analysis with greater speed and agility.

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