Fraud is continuing to increase this year, in part due to the COVID-19 pandemic, according to a new survey by the Association of Certified Fraud Examiners.
The report found that 79 percent of anti-fraud professionals have seen an increase in the overall level of fraud as of November, compared to 77 percent in August and 68 percent in May. Thirty-eight percent of the respondents said in November the increase has been significant, compared to 34 percent in August and 25 percent in May.
Pierre du Rostu has been CEO of the AXA Digital Commercial Platform since June 2022. In this role, he leads a team dedicated to delivering innovative global solutions to AXA's B2B customers. AXA Digital Commercial Platform's ambition is to support businesses beyond traditional insurance contracts, using technology to help them better manage a very complex risk environment.
Pierre started his career in consulting in 2011 before joining the AXA Group in 2015, where he first held several senior positions in Commercial P&C. He then joined AXA XL as Head of Integration before taking on the role of Chief Operating Officer - International P&C and then Global Head of Innovation & Business Architecture at AXA XL.
Joep Leussink is the head of growth at AddEvent, a San Francisco-based software company creating calendar, appointment and event management solutions that empower over 250,000 companies globally to enhance their event and appointment management and engagement. As a partner to accounting firms and small-practice CPAs across the U.S., he and AddEvent advise clients on issues related to client engagement, deadline management and documentation workflows on a regular basis.
Pam identifies client goals and objectives, understands service requirements, and engages the appropriate people and resources to create an exceptional standard of client satisfaction. She works closely with internal functional teams to maximize communications of client needs and ensures all deliverables are attained as promised.
Cyber fraud, payment fraud (such as schemes with debit and credit cards) and identity theft are the three top fraud schemes seeing increases, according to anti-fraud professionals.
The largest increase in observed fraud was in financial statement fraud, with 7 percent more anti-fraud professionals reported seeing financial statement fraud in November, compared to August. That could be because as companies continue to see their profits drop, they feel more pressure to cook the books.
The survey also found 77 percent of anti-fraud professionals report that investigating and preventing fraud is more challenging now, while 71 percent said detecting fraud is more challenging as a result of the pandemic.
ACFE members anticipate the fraud trend will continue, even as vaccines have begun rolling out this week in the U.S. Ninety percent of the survey respondents expect a further increase in the level of fraud over the next 12 months, with 44 percent predicting the change is likely to be significant.
Nearly half (48 percent) of the organizations polled expect to increase their investments in anti-fraud technology, and 38 percent intend to raise the use of fraud-related consultants or other external resources. Budgets for anti-fraud training and professional development are experiencing a similar increase (according to 37 percent of the organizations polled), but nearly one-quarter (24 percent) anticipate a decrease in this area. The budget component most likely to see decreases is travel for anti-fraud staff, which shouldn’t be surprising given the plunging levels of air travel in general over this past year, with 38 percent of the survey respondents expecting a reduction in funds for travel in the year ahead.
