Banco Popular de Puerto Rico is a full-service financial services provider with operations in Puerto Rico, the United States and Virgin Islands. Popular, Inc. is the largest banking institution by both assets and deposits in Puerto Rico, and in the United States Popular, Inc.
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Expert in Digital Content and Rights Management���������Member of : Telecom, Media & Entertainment, Digital Customer Experience�������I enjoy helping define the future business and technology strategies that shape clients' response to a challenging digital environment. I also bring some expertise / thought leadership on the impact of intellectual property on digital content and rights management.�
In summer 2014, Kamel Abid celebrated his 20th year as an IT professional, while swimming among computers and keyboards since the age of 5. Today, he manages tens of experts & architects, involved in complex transformation and integration of IT infrastructures in Grand-Duchy of Luxembourg.A native of Nice (french riviera), Kamel previously worked as Developer, System Administrator, Support Engineer, Project Leader, Bid Manager and then Delivery Manager. Hired at Sogeti Luxembourg in 2008, he passed through several in-house activities: Consulting, Bidding, Team Leading and now sharing knowledge as a domain Expert.
Expert in IT Strategy Transformation, Insights & Data, TechnoVision and Applications Innovation���������Member of : IT Strategy and Transformation, Insights & Data�������I absorb technology and business trends, filter out what matters and guide our clients in understanding how to apply technology to transform their business. I believe in finding natural balance between business and IT, in proper timing, in seeking the Zen within technology. I am an architect, an IT strategist, a publicist, a speaker and a certified disruptor.
Principal Consultant, Emerging TechnologiesInformation Service Group (ISG)
Badri Raghavan�is CTO and chief data scientist at FirstFuel Software.
Rusty serves Customer Insights Professionals. His research focuses on marketing technologies, including customer analytics, cross-channel campaign management, enterprise marketing platforms, and digital customer experience delivery. Rusty helps organizations understand their requirements for customer intelligence and marketing applications, ensuring technology investments are aligned with strategies to meet shifting customer expectations.
Jennifer serves CIOs and their business partners with research on business technology adoption, particularly in the public sector. Jennifer looks both at the macro-level trends facing society and business and at the micro-level challenges to achieving business objectives. She is currently focused on the role of technology in transforming government, with an emphasis on open data initiatives and citizen engagement.
Michael Yamnitsky is a resaercher with Forrester Researcher Inc. -- focused on CIO opportunities.
Ian Jacobs serves Application Development & Delivery Professionals at Forrester Research Inc. He is an expert in customer relationship management (CRM) and call centers, with a focus on customer experience and agent experience. Ian is an award-winning columnist, is regularly quoted in major global publications, and is a frequent speaker at industry conferences.�
