Banco Popular de Puerto Rico is a full-service financial services provider with operations in Puerto Rico, the United States and Virgin Islands. Popular, Inc. is the largest banking institution by both assets and deposits in Puerto Rico, and in the United States Popular, Inc.
Latest News
Vilius Benetis is CEO of NRD CS, Cybersecurity Practice Lead at Norway Registers Development, and a member of the ISACA.
Diptesh Singh has over 13 years’ experience in MDM, PIM, Data Quality and Data Governance across various industries with a focus on Retail & Consumer Goods, Manufacturing & Logistics, and, Communications & Technology. He holds a B.E. in Computer Science, as well as an MBA, and works with clients globally on MDM solutions and strategies.
Michael Gabriel Sumastre is a writer for TechnologyAdvice with more than 11 years of industry experience. He has written more than a thousand articles related to tech and gadgets, cloud computing, IT management, big data, the Internet of Things, SEO, SEM and software solution.
Consultant serving Customer Experience ProfessionalsFiona is a consultant serving Customer Experience Professionals. She manages consulting projects and applies Forrester's research and methodologies to support client projects in the customer experience domain.This text is an attempt to raise the character limit in � (Read Full Bio)order to meet the 275-character minimum cruelly imposed by TeamSite.-->Previous Work ExperienceFiona's customer experience engagements span various industries, including transportation, telecommunications, and insurance. Prior to this role, she conducted research for Forrester's Technology Industry client group and worked closely with clients from the Forrester Leadership Boards. Fiona joined Forrester in 2010 after interning abroad with ProTec in Palaiseau, France, and Method and EMAP Advertising in London.EducationFiona graduated from Trinity College in Hartford, Conn., with honors in French literature and cultural anthropology.
Nancy A. Cohen, CPA, CIPP/US, is Director of Privacy and Assurance Practices at ISACA.
Bart Thielbar is Vice President, North American Utilities Practice Leader, at Capgemini
Justin Cerilli is leader for the Data & Analytics Practice at executive search firm Russell Reynolds Associates.
Brandon serves Customer Insights Professionals, focusing on customer analytics strategy, best practices, technologies, and services. His work helps marketers derive meaningful insights from customer data to attract and retain customers, increase customer loyalty and… (Read Full Bio)profitability, and inform product development and service delivery. His research agenda includes customer analytics strategy, innovation and best practices, skill development, and vendor evaluation.Previous Work ExperiencePrior to joining Forrester, Brandon led the data science team at a boutique consulting firm, helping marketers derive actionable insights from their customer and marketing data. As a data scientist, Brandon employed advanced customer analytics techniques such as predictive modeling and text analytics to address his clients' business challenges. His engagements included helping a large retail bank develop a voice-of-the-customer program, and creating a patented predictive location algorithm using geospatial data from mobile devices. His extensive analyses of the Consumer Financial Protection Bureau's Consumer Complaint Database have been featured in Bloomberg, Forbes, and The Financial Brand.Brandon spent many years as a financial specialist on the floors of the American Stock Exchange and Chicago Board Options Exchange. He also spent two years as a Peace Corps volunteer teaching English in the Republic of Benin in West Africa.EducationBrandon holds an MBA from the Haas School of Business at U.C. Berkeley and a B.A. in English and creative writing from Dartmouth College.
