Banco Popular de Puerto Rico

Karun Khanna is the chief operating officer of IndiSoft LLC, a Columbia, Md.-based software development company that is focused on the default servicing industry. He is responsible for planning and directing all aspects of IndiSoft's business objectives, operational policies and initiatives. Khanna also oversees the company's enhancements to its flagship technology. He also is charged with ensuring growth while determining and achieving short- and long-term financial and operational goals for the company.

Craig Cole is the CEO of Emerald Consulting, San Diego.

Dennis Regan is co-founder and Principal of ClearVue Management Inc. Dennis has 29 years of experience in the mortgage and financial industry including originating and valuing over $10 Billion of residential & commercial real estate properties. Dennis’ extensive industry background includes $2 Billion acquisitions/dispositions of loan portfolios. Dennis has held senior level executive positions in nearly all departments of the mortgage business. Dennis earned his Bachelor of Business Management from Notre Dame University.

With over 25 years of mortgage servicing experience, Dana Dillard has worked at many large servicing organizations with a focus on the customer and default.� Currently, Dana serves as the Chief Customer Officer at Nationstar Mortgage where she has responsibility for industry relations, non profit engagement as well as the Customer Advocacy team. Prior to joining Nationstar, Dana worked at GMAC RESCAP where she managed the REO, Liquidations and Community Outreach teams during the peak of the housing crisis.� Dana has held other senior leadership positions at EMC Mortgage, Bank of America Mortgage and Lomas Mortgage. Dana considers one of the highlights of her career to be leading the outreach efforts at HOPENOW from 2008 � 2010 where she traveled across the country talking with hundreds of struggling families.� For that work, Dana received the Five Star Institutes Humanitarian of the Year Award in 2009.� A Dallas native, Dana is a graduate of SMU with degrees in Journalism and Business.

Doug Smith is a nationally known industry speaker, author and sales trainer. For more information, please visit www.DougSmithOnline.com or call Douglas Smith & Associates at 877-430-2329.

As Chief Valuation Officer for Interthinx, Mark Chapin oversees all value related activities that include our extensive file review services, new and existing product development initiatives and government and regulatory compliance efforts. Prior to joining Interthinx, Chapin served as Managing Director of National Business Development with Zaio, a Calgary, Alberta based technology firm that develops automated and appraiser guided valuation solutions.His background includes serving three settlement service firms over fifteen years as Chief Appraisal Officer where Chapin developed and marketed national scope valuation and property inspection solutions. He pioneered the managed valuation solution, whereby independent appraisers serving a common corporate interest could produce uniform credible report products.Chapin assisted in the growth of Tennessee based Appraisal Forum as Chief Valuation Officer. He spent five years working with FIS Valuation Solutions as Senior Vice President of Business Development building and selling risk mitigation offerings.Chapin serves The Appraisal Foundation as former chair of The Industry Advisory Council and past member of The Foundation’s Board of Trustees. His diversified background includes federal government and conventional lending experience, independent specialty valuation experience in Virginia, North Carolina, and Tennessee - and decades of marketing, solution development and sales experience in the US and Canada.

Tom has over 25 years in the mortgage industry specializing the valuation and trading of mortgage servicing rights. Tom is the Managing Member of Interactive Mortgage Advisors, LLC (“IMA”) a consulting and advisory firm that he co-founded in 2001 that provides a variety of services to the mortgage industry including: representation related to mortgage assets with an emphasis on mortgage servicing rights; evaluation of servicing rights; M&A; structuring of portfolio asset management strategies, mortgage asset valuations, and market research. In the ten years since its formation, IMA has advised over 150 clients which include most if not all of the industry’s largest companies. IMA also owns Spurs Capital with Tom as President. Spurs is a distressed mortgage fund founded in late 2009. Spurs purchases residential non-performing and scratch & dent loans along with REO. Prior to forming IMA, Tom was a founder and board member of Matrix Bancorp, a unitary thrift holding company comprised of a billion dollar savings and loan, full-service mortgage banking platform, investment bank, as well as other associated subsidiaries. As CEO of the Capital Markets unit, he oversaw the trading functions of this institution and a staff of approximately thirty finance professionals. Tom graduated from DePaul University in 1986 with a Bachelor of Science in Finance.