Discover

“It’s been hard for small businesses. They have been hit the hardest,” said Jasma Ghai, vice president of global payments product and delivery at Discover.
Michael Moeser
September 3, 2020 12:01 AM

Discover is working to help Black-owned businesses and other merchants maintain foot traffic — safely — through the use of the card network's payments technology and its marketing heft.

3 Min Read
John Adams
August 3, 2020 12:01 AM

The major card networks have heavily invested in broader services as transaction processing loses its luster, a strategy that’s provided a ray of hope as retail and travel industries remain sidelined.

5 Min Read
Growth in loan-loss provisions at four banks
By Jon Prior
June 11, 2020 10:17 AM

Lenders are cautioning not only that second-quarter provisions might exceed the spike seen earlier this year, but also that credit costs could be elevated into 2021 if the economic slowdown drags on or fears of a second coronavirus wave are borne out.

7 Min Read
Michael Moeser
April 21, 2020 10:35 AM

Discover transitioned all of its 8,000 U.S.-based call center personnel to work from home within a matter of days after the U.S. declared a national emergency on March 13. By March 20, Discover had 95% of its agents working from home using a thin-client device to emulate their call center desktops.

3 Min Read
American Express, Mastercard, Visa logos
David Heun
April 7, 2020 12:01 AM

It was less than three months ago, though it seems like a lifetime. Mastercard CEO Ajay Banga welcomed progress in the trade dispute between the U.S. and China, but with a caveat. The good news wouldn't last if the coronavirus became a pandemic.

9 Min Read
David Heun
February 28, 2020 12:34 PM

With the world gripped in panic over the rapid spread of the coronavirus — and the stock market falling in response — payments companies have been left to speculate on what it all means to their operations in an increasingly global economy.

1 Min Read