Cross border payments

David Heun
August 28, 2020 12:01 AM

With consumers and merchants alike sharing the need to be paid faster, the case for adopting real-time payments globally has quickly advanced during the COVID-19 pandemic.

7 Min Read
"The world is in a different place since COVID-19 started, but these customers are new to us and digital customers stay with us," Western Union CEO Hikmet Ersek said.
David Heun
August 4, 2020 6:35 PM

Western Union confirmed yet again that for a payments company to survive the coronavirus pandemic, it needed to enter the crisis with a strong footing in digital payments.

3 Min Read
David Heun
July 31, 2020 11:03 AM

MoneyGram International's digital transformation came at just the right time, considering walk-in traffic at MoneyGram locations in certain regions of the world was stymied for months by the coronavirus pandemic. But for many people, digital is still no replacement for the human touch.

3 Min Read
Hong Kong graduation Nov 2019
John Adams
July 23, 2020 12:01 AM

Universities are facing the same uncertainties as any other business during the coronavirus pandemic. This is especially true for universities that cater to international students.

4 Min Read
Michael Moeser
July 17, 2020 12:01 AM

The growth in remittance providers' digital customer sign-ups accelerated as the U.S. went into a nationwide lockdown in the middle of March, and has continued through the summer despite store reopenings that could pull customers back to their old habits of paying in person.

5 Min Read
A Western Union sign is displayed at a remittance center during a partial lockdown imposed due to the coronavirus in Quezon City, Metro Manila, the Philippines, on May 20.
John Adams
June 2, 2020 1:24 PM

The coronavirus pandemic has made paper money literally a dirty word, causing a rush to digital payments that may be too fast for Western Union and MoneyGram to keep up with as separate companies.

4 Min Read
May 5, 2020 12:01 AM

Consumer remittance behaviors are being forced to change, with senders and recipients moving to mobile wallets, bank accounts, and cards. But many still want cash.

6 Min Read
John Adams
May 4, 2020 12:01 AM

The shortage of personal protective equipment (PPE) for medical workers is one of the most troublesome elements of the coronavirus outbreak, though prior work to declutter cross-border supply chain payments provides some hope.

4 Min Read
David Heun
April 3, 2020 12:01 AM

Amid the worldwide coronavirus crisis, making cross-border payments to emerging markets has been akin to putting together a jigsaw puzzle without many of its pieces.

4 Min Read
Kate Fitzgerald
March 26, 2020 12:01 AM

Canada’s small businesses have lagged behind the U.S. in adopting digital commerce for a variety of reasons, but coronavirus might send things in a new direction.

3 Min Read