Customer data

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Jason Heller
June 26, 2020 10:36 AM

Now perhaps more than ever, banks and their proxies need to show tact when communicating with past-due borrowers.

5 Min Read
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Michael Sha
April 6, 2020 11:07 AM

Few lenders are finding creative ways to provide much-needed financial advice and emergency services online.

4 Min Read
David Heun
March 18, 2020 12:01 AM

With coronavirus taking a significant chunk out of physical retail and services, the use of call centers and phone interaction with customers becomes even more important.

4 Min Read