Enforcement

The CFPB said it will not take enforcement actions against or cite in examinations any company that provides information to credit reporting agencies that accurately reflects payment relief measures or makes a good-faith effort to investigate disputes as quickly as possible.
Kate Berry
April 1, 2020 4:12 PM

The agency said lenders should avoid reporting delinquent payments to credit bureaus for consumers who have sought payment relief due to the pandemic.

2 Min Read
“As consumers seek temporary relief from lenders, the pandemic is impacting the operations of financial companies that are eager to help their customers during this unprecedented time,” CFPB Director Kathy Kraninger said.
Kate Berry
March 26, 2020 1:47 PM

The reprieve from mortgage data collection was among several changes to the agency’s supervisory and enforcement procedures to help firms responding to the COVID-19 pandemic.

2 Min Read
Neil Haggerty
March 22, 2020 8:05 PM

The COVID-19 pandemic has already given rise to false marketing of test kits and criminals impersonating the FDIC. Consumer advocates say the bureau could issue alerts as well as empower banks to help safeguard their customers’ funds.

5 Min Read