Practice management

Ingrid Case
April 8, 2020 2:11 PM

Advisors — some inspired, some resistant — envision client contact in a post-coronavirus landscape.

4 Min Read
iphone cell phone technology
Alyssa Place
April 8, 2020 11:36 AM

Managers can project gratitude and resilience using positive psychology methods, which will help employees weather the challenges of coronavirus and other workplace adjustments.

3 Min Read
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Jody Padar
April 8, 2020 11:27 AM

Now is the time for CPAs to show up as a trusted advisor with good judgment, steady energy and a great, empathetic connection with their clients.

4 Min Read
Tobias Salinger
April 7, 2020 4:12 PM

Organizations and firms are donating N95 masks, providing resources at no cost and taking steps to protect employees and practices nationwide from the spreading pandemic.

1 Min Read
Andrew Welsch
April 7, 2020 12:46 PM

How FAs and firms are adapting to a radically different business environment.

5 Min Read
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Kyle Walters
April 7, 2020 11:05 AM

Establish a communication plan now, so your firm can come out of this crisis stronger than ever. Here are three key steps to follow.

4 Min Read
Tax forms
Edward Mendlowitz
April 6, 2020 1:16 PM

Keeping in touch with clients is very important, especially during this period of isolation. Here is a way to provide updates to clients regarding their tax returns and to keep in touch generally.

3 Min Read
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Michael Sha
April 6, 2020 11:07 AM

Few lenders are finding creative ways to provide much-needed financial advice and emergency services online.

4 Min Read
Dennis Michel, senior vice president of customer service and engagement at Discover
Miriam Cross
April 5, 2020 9:00 PM

Ally, Discover and USAA have made technological, managerial and policy changes to help their centers' employees cope with the rush of calls from customers hurt by the pandemic.

5 Min Read
The CARES Act includes a direct payment to most taxpayers and their families. (Bloomberg News)
Kimberly Foss
April 5, 2020 10:32 AM

These direct payments are intended to provide direct assistance to American taxpayers who have lost wages, jobs or opportunities because of COVID-19. But there is some fine print.

3 Min Read