Retailers

Subway sandwich restaurant
John Adams
October 15, 2020 12:48 PM

Drive-thru is almost synonymous with fast food, but for some quick-serve chains — like Subway — a past emphasis on in-store dining meant a much sharper pivot when the coronavirus pandemic struck.

4 Min Read
 Kiki Del Valle, Mastercard’s senior vice president of digital partnerships for Latin America and the Caribbean.
September 22, 2020 12:01 AM

COVID-19 has accelerated changes in payments behavior that would otherwise have taken years to occur, laying the foundation for global expansion post-pandemic. But for different parts of the world, this digital transformation had very different outcomes.

7 Min Read
Kate Fitzgerald
September 18, 2020 12:01 AM

The humble QR code — invented for automobile manufacturing in 1994 — had been on the rise as a payment method for many years, but the pandemic expanded its use in the U.S. in some unforeseen ways.

3 Min Read
“It’s been hard for small businesses. They have been hit the hardest,” said Jasma Ghai, vice president of global payments product and delivery at Discover.
Michael Moeser
September 3, 2020 12:01 AM

Discover is working to help Black-owned businesses and other merchants maintain foot traffic — safely — through the use of the card network's payments technology and its marketing heft.

3 Min Read
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Michael Moeser
August 27, 2020 10:40 AM

One thing that many parents are finding unusual this year is the amount of money being spent on school supplies during the coronavirus crisis — it’s actually going up.

1 Min Read
7-Eleven is testing this checkout-free store in its Irving, Texas headquarters.
John Adams
August 20, 2020 12:01 AM

7-Eleven’s not a quick serve restaurant chain or an e-commerce marketplace, but it still found substantial use for its app as a way to quickly address the health worries of its customers.

3 Min Read
 "We knew their business and they had a good idea about us too … and it really helps mitigate some of the challenges from COVID," Sean Wilson, managing director for Opayo, formerly Sage Pay.
David Heun
August 4, 2020 12:01 AM

Payment processor Elavon purchased Sage Pay four months ago, completing the acquisition on March 11. Two days later, Elavon's entire workforce was operating remotely as the coronavirus forced it into lockdown.

3 Min Read
Bill Clerico
John Adams
July 28, 2020 12:01 AM

Bill Clerico created WePay during the last financial crisis, and sees a similar opportunity now. The coronavirus pandemic is affecting different markets in vastly different ways, and easing the flow of capital is just one way to provide help.

4 Min Read
Inside the Amazon Go grocery store
John Adams
July 27, 2020 11:09 AM

Checkout-free stores still feel experimental, but the coronavirus pandemic is pushing more retailers to contemplate how to reduce human interaction in larger settings.

4 Min Read
Incu store
July 15, 2020 11:25 AM

Businesses affected by the pandemic are accepting online and touchless in-person payments from consumers with the help of technologies developed originally for B2B invoicing and payments.

6 Min Read