Banco Popular de Puerto Rico

Carl Caruso is responsible for the vision, strategy and execution of master data management across the thirteen US operating companies that comprise the Consumer Sector of Johnson & Johnson. He manages a newly formed business department which has responsibility for all data which defines the Customers, Vendors, Materials and Supply Chains for the companies. Mr. Caruso’s strategy for MDM was formed from earlier experiences in his 20 year career as a mechanical and process engineer within the world of high speed manufacturing. Mr. Caruso’s experience implementing Six Sigma and Lean methodologies on high speed manufacturing processes proved to be invaluable when looking at data creation processes. From design engineering and R&D, Mr. Caruso went into supply chain management where he had success managing portions of the Johnson & Johnson portfolio of products. In this arena, Mr. Caruso managed various domestic and international supply chains with direct responsibility for customer service, cost, quality and compliance. His drive toward standardized process in business management landed him in a leading role in the design and implementation of supply chain processes within the initial SAP implementation that is now running all of J&J US Consumer. His broad knowledge of the SAP design as well as deep understanding of the master data within the system has led him to his current position. Mr. Caruso holds a Bachelor of Science in Mechanical Engineering from Lehigh University, Bethlehem, PA.

Michele Goetz serves enterprise and data architect professionals. Ms. Goetz is a leading expert on data quality, data integration, metadata management, MDM, and data governance. She helps enterprises leverage data assets more effectively by improving the availability and accuracy of the information that businesses use in processes and analytics.Prior to joining Forrester, Ms. Goetz managed the business intelligence and data management programs at PTC. During her tenure, she developed and led the global consolidation of customer data across multiple CRM platforms to support a single view of the customer and manage enterprise-wide data quality. In addition, she established data governance and data quality teams and programs to support a center of excellence for data management.Ms. Goetz also held an executive position at Trillium Software, a provider of data quality solutions and services, introducing thought leadership and recommendations on how organizations can improve data quality and governance programs. She holds an undergraduate degree in mathematics, with a minor in computer science, from Framingham State College.

Ivan Trauernicht serves as the Director of Product Data and Configuration at WMS Gaming. He has been in that role for about 1.5 years. Mr. Trauernicht joined the WMS family in December of 2002. Prior to his current position, he was the Director of the Product Configuration and Engineering Change Management organization. Through his leadership and direction, WMS established a rigorous business process and governance around controlling product hardware engineering changes and broadened the scope and quality of the WMS product configure to order process. Mr. Trauernicht also has an extensive background in quality technology. He was an ASQ Certified Quality Engineer and a ISO 9000 Auditor while at AT&T. Further, he helped develop and teach one of the first Process Quality Management courses in the Switching Division at AT&T. Mr. Trauernicht has over 30 years’ experience across the Telecom and Gaming industries. Mr. Trauernicht has obtained an Associate Degree in Mechanical Design, a Bachelor degree in Business Management with a minor in Computer Science, and a Master’s certificate in Program Management.

In his current role at IBM, Rick Clements is responsible for global product strategy and marketing for IBM InfoSphere MDM and IBM InfoSphere Information Server including positioning, messaging and pricing. Prior to joining IBM through acquisition, he served in a similar capacity at Initiate Systems from 2006, and was Senior Director of Strategic Marketing at webMethods and Senior Director of Product Marketing for SeeBeyond. Mr Clements has 14 years experience in the software industry and deep understanding in the areas of big data, enterprise application integration, business to business integration, business process management, service oriented architecture, web services, data quality and integration, master data management and big data technologies.

Conrad Chuang is Director for Product Marketing at Orchestra Networks where he is responsible for positioning the EBX MDM, Data Governance and RDM products in the market. Mr. Chuang is a frequent speaker at industry conferences and events where he brings significant insight from his working relationships with organizations across multiple industries and his understanding of the key challenges organizations are facing in the management of their reference data. He received his BS in Economics and Masters of Arts in International Commerce & Policy from George Mason University, followed by his MBA in High Tech Marketing & Finance from Babson College’s Franklin W. Olin Graduate School of Business.

Dianne Bourque and Stephen Bentfield are attorneys in the health law section of the law firm Mintz, Levin, Cohn, Ferris, Glovsky & Popeo.

Arka Mukherjee, the founder and CEO of Global IDs Inc., is an expert in global data management, with extensive experience in creating new technologies to assist businesses in the U.S. and around the world. Under his leadership, Global IDs has developed MDM and Data Governance products and solutions for a myriad of Fortune 2000 companies across multiple vertical industries. Prior to Global IDs, Dr. Mukherjee worked in IBM, Accenture and KPMG. He received his Ph.D. in Computational Chemistry from Princeton University.

Chris Dancy, a director in the Office of the CTO for BMC Software, has been working in IT support for 20 years, with experience ranging from help desk level 1, service desk manager, ITSM process consultant, software product manager, corporate marketing executive, and entrepreneur. Most people know Chris as @servicesphere on Twitter and as the host of the U.S. edition of ITSM Weekly, the Podcast syndicated to 30,000 listeners monthly.