Banco Popular de Puerto Rico

Deborah Henderson, B.Sc., MLS, PMP, CDMP is the Data Governance Practice Manager for Broadstreet Data in Toronto and is President DAMA Research and Education Foundation.  She is Program Director for the DAMA-DMBOK (Data Management Body of Knowledge) global effort on the since 2005.With over 25 years in data management, she consults in data governance in the energy,  capital markets, and automotive sectors.

Andras Fancsik is the specialist leader of Advisory Services at Deloitte, with has over 18 years of statistical, data and systems analysis experience and over 12 years focused within the information management industry. Over the course of his career he assisted numerous Fortune 500 clients in the manufacturing, airline, financial, energy and health care industries through their information integration and data quality initiatives. Andras specifically focuses on data management solutions associated with ERP implementations and has in-depth experience utilizing data quality and data analytics toolsets. Andras holds a Ph.D. in Neuroscience from Tulane University in New Orleans and an M.D. from the Medical School, University of Pecs, Hungary. He is a Certified Information Systems Auditor and a Certified Project Management Professional.

Peter Lamb has thirty years of experience in information systems consulting and training with the majority of it focusing on data warehouse, master data and planning systems. On behalf of different customers he has acted as lead data architect on multiple projects. He has also worked with the business and requirements teams to build up numerous data models to support cross functional, enterprise wide data warehouse and master data solutions. In some cases these solutions have taken the forms of a single data warehouse, while others are ‘federated’ solutions that support implementations in different regions allows local extensions and customization to a core shared solution.In addition to taking the lead on projects, Peter has taken on the role of global BI architect, providing the high level architecture and direction to different implementation teams from a number of system integrators. This was followed by coaching and consultation throughout the projects and, in a QA role, assuring all standards were met as part of the implementation.In addition to a number of custom build solutions, Peter has been the lead architect on six Kalido DIW and five Kalido MDM implementations. He has assisted on three other DIW implementations and presented at a number of conferences on strategies for effective delivery of MDM.

Before joining Illes in 2006, Les spent 10 years as Director of IT at State Fair Foods (a division of Sara Lee). Now, with almost three decades of experience, Les keeps Illes at the forefront of new systems and innovations in manufacturing processes. He’s on the Executive User Committee Board for Ross Enterprise International User Group and was instrumental in implementing the Ross ERP system, Pivotal, Data Collection and Mobile B.I. (Business Intelligence) technology using Qlikview at Illes. His contributions have led to our winning a number of technical industry honors, including the CDC Excellence in Innovation 2010 award.

Paul Lanzi leads the Mobile App, Web App and Portal team at Gilead Sciences.  Gilead Sciences, Inc. is a research-based biopharmaceutical company that discovers, develops and commercializes innovative medicines in areas of unmet medical need – in therapeutic areas like HIV, hepatitis, serious respiratory, cardiovascular, and metabolic conditions, cancer and inflammation.  Paul and his team deliver beautiful and useful mobile apps to Gilead’s 5,000 global employees, seeking to make the job of finding, developing and marketing treatments for major unmet medical needs just a little bit easier.

Alanna Brown is the Senior Director of Servicing Initiatives in Fannie Mae’s National Servicing Organization (NSO). Alanna is responsible for managing the company’s suite of loss mitigation programs, and leads the implementation of new programs, policies and strategic initiatives. Under her leadership, the team develops the organization’s product strategy and manages program and policy implementation with servicers and key industry partners. Alanna has been with Fannie Mae since 2002.Prior to her work with the NSO, she headed the program office in Finance and also led affordable housing and mortgage finance programs in Single-Family business. Alanna has a broad background with more than 15 years of experience in mortgage banking, marketing, compliance and policy development. Alanna earned a bachelor’s degree in communications from the University of Houston and a master of business administration from the University of Maryland.

Mary Coffin is executive vice president of Servicing Operations and Post Closing for Wells Fargo Home Mortgage, a division of Wells Fargo Bank, N.A., and one of the nation's leading providers of residential mortgages. She is also a member of the mortgage company’s Executive Management Committee responsible for defining and executing against the company’s strategic direction. Coffin leads loan servicing operations for more than 9 million customers. She oversees Wells Fargo Home Mortgage’s eight national customer service centers, statement and payment processing, default management, sales and acquisitions, Wells Fargo Real Estate Tax Services, escrow and insurance operations. She also oversees the Servicing Transition and Integration Group which includes post closing and business architecture design. These operations support all production channels and growth through acquisitions, end-to-end analysis for customer process redesign, and our customer cultivation and retention programs. Coffin joined Wells Fargo Home Mortgage in 1998, bringing with her 15 years of experience in the service industry. Prior to joining Wells Fargo, Coffin was most recently with Centrobe-EDS, a direct marketing fulfillment services company located in Des Moines, Iowa. She held a variety of progressive leadership positions including general manager, client relations, director of finance and business planning.Beyond business planning and financial accounting, her experience includes strategic planning, profit and loss management, marketing and building customer loyalty and retention programs. With a bachelor's degree in accounting from the University of Northern Iowa, Coffin is also a certified public accountant and a certified managerial accountant. With a focus on childhood development and public service, Coffin is a member of the board of directors for Grand View College and serves on the board of directors for Youth Homes of Mid-America, a private, non-profit children’s and family social service agency. She is active in the United Way Women’s Leadership Connection which emphasizes the importance of early childhood development. She also serves on the Finance Committee for her church, Sacred Heart.

Austin Kilgore was the editor in chief of National Mortgage News from July 2014 to March 2019. He joined the publication in 2010 as managing editor of Mortgage Technology magazine, a former sister publication to NMN.

During his time at NMN parent company SourceMedia, Kilgore wrote articles for online and print, worked both in front of and behind the camera to produce web videos and other multimedia content and edited the work of staff journalists and contributors. He is an active social media participant, engaging his audience across both personal and publication-branded Twitter, LinkedIn and Facebook profiles.

Kilgore was also a contributing editor to American Banker and had previously served as managing editor of PaymentsSource.com. Kilgore's served as an editor, reporter and photographer at numerous newspapers, magazines and online publications covering technology, financial services, real estate and public affairs. He is a Texas native and a graduate of Southern Methodist University in Dallas.

Brian Collins covers the housing and mortgage market, including the Federal Housing Administration and the Department of Housing and Urban Development. A reporter with more than two decades of experience, Brian has covered the savings and loan crisis, subprime mortgage debacle and the fall of Fannie Mae and Freddie Mac.