Banco Popular de Puerto Rico

Craig Martin is a Director in the Mortgage Practice at J.D. Power and Associates. He is responsible for the company’s research studies in the mortgage sector, as well as proprietary tracking, consulting and performance improvement initiatives within the company’s Financial Services Practice.Before joining J.D. Power and Associates in 2012, Mr. Martin was vice president, Consumer Deposit Products at BBVA Compass. There, he was responsible for ongoing competitive evaluations of product sets, new product development and development of tools to aid in product sales, including product packages. Prior to BBVA Compass, he was a vice president at Regions Financial Corporation, where he served in various roles in both consumer and commercial lines of business, with a focus on customer experience, research, analytics and strategy. Previously, he was with Infosurv Inc. and Aspect Communications.Mr. Martin received a bachelor’s degree in economics from Vanderbilt University and an MBA from Terry College of Business at the University of Georgia.

Tim Rood is partner and managing director of The Collingwood Group in Washington.

Ms. Leigh is currently the SVP of Internal Controls, Regulatory and Exam Management at Union Bank. Ms. Leigh has over 20 years of expertise in the Mortgage and Consumer Banking Industry, with particular emphasis in Risk Management and the related fields such as: Regulatory Compliance, Operational Risk Management, Loan Servicing, Default Management, Fraud Investigation, Quality Control and Government Risk. Ms. Leigh is equally versed in FHA & VA Lending, Loan Underwriting, and Staff Management. Ms. Leigh�s experience includes having worked with numerous leading companies within the Mortgage Industry, National Banks, Wall Street Firms, and Regulatory Business Entities. In addition to having her FHA Direct Endorsement and V.A. LAAP designations, Ms. Leigh has held one of the highest past track records of success recorded in the mortgage industry for recovery on the complex issue of HUD/FHA Loss Mitigation, in accordance with the HUD statistics. Ms. Leigh earned her Bachelor of Science Degree in Business Administration and Entrepreneurial Studies from the California State University of Northridge. Michelle is also a graduate of the Mortgage Bankers Association, School of Mortgage Banking, Certified Fraud Examiner �CFE�, and Certified Regulatory Compliance Manager from the American Bankers Association. Michelle also holds various licensing and certifications for other areas of the mortgage banking industry in Internal Audit, Escrow, Real Estate Sales. Ms. Leigh has been a frequent public speaker/trainer at mortgage lending conferences such as Mortgage Bankers Association, Home Improvement Lenders Association, National Reverse Mortgage Lenders Association, National Mortgage News, American Conference Institute, Fannie Mae, Freddie Mac, U.S. Department of HUD/HOC�s and in-house for many mortgage lending shops across the country. The workshops relate to all areas of Operational Risk, Regulatory Compliance, Government Lending and Servicing, Fraud Handling, and Quality Control.Ms. Leigh has co-authored the only HUD-endorsed FHA Claims Manual for FHA Loss Mitigation sold and has been responsible for updating many of the industries teaching manuals with current information on a national level. In addition, Ms. Leigh has written several published articles for various lenders, their correspondents and business partners.

Dr. M.A. Ketabchi founded Savvion in 1994, which, under his leadership, launched the first business process management (BPM) product in 1999. Progress Software acquired Savvion, Inc., in January 2010.Ketabchi is well known for his pioneering research in business process management technologies and methods; process-centric, domain-oriented business solutions; object-oriented database management systems; and application development technologies. Over the last 20 years he has published and presented extensively in these areas and has made significant contributions to advancing the state of the art and technologies in BPM and process-centric, domain-oriented business solutions.Ketabchi received his Ph.D. in Computer and Information Sciences from the University of Minnesota, Minneapolis.

Stephen C. Sigg is the eBusiness Manager at Customer Care & Aftersales Marketing for General Motors. In this role, he is responsible for data management and ecommerce for ACDelco. Mr. Sigg is accountable for several MDM initiatives including sales reporting and product information management. Specifically, his team is responsible for managing 120,000 part numbers with 156,000 attributes and 20 million lines of applications. Previously Mr. Sigg held various assignments in both sales and service for General Motors. He has an MBA in business from Central Michigan University.

Larry Briggi, managing director of FTI Technology, has more than 20 years of experience developing and implementing litigation management and technology solutions for law firms and corporations. In this role he helps clients reduce the cost and risk of e-discovery throughout the entire EDRM process. Larry has been an active leader and participant in user’s groups serving in various roles including serving as President of the East Coast Association of Litigation Support Managers (ECALSM) and co-founder of the Etech User’s Group.

Barbara Latulippe is responsible for setting up the enterprise data governance program geat EMC in close collaboration with business and IT teams, including those involved in different MDM initiatives.  Ms. Latulippe's 25+ years in ERP and related disciplines have given her a broad and balanced perspective, gained from working in both IT and business functions. She has delivered solutions in SAP, PLM, CRM and MDM environments to business managers in multi-national, high-tech manufacturing organizations such as EMC, Philips, HP, Agilent, and Digital Equipment Corp.  For the past 12 years, Ms. Latulippe has optimized her diverse background to focus on Enterprise MDM, Data Quality and Data Governance strategies. In her previous role as Director of Enterprise Data Architecture at Royal Dutch Philips Electronics and Smith & Nephew (Healthcare), she implemented enterprise Data Governance programs to improve the level of data maturity and to fortify overall operations with global data quality.  In 2010 Ms. Latulippe was named one of Information Management's Top 25 IT Managers for initiatives that bring constructive change and provide quantifiable business value in managing data as a corporate asset.