3 Min ReadThe Texas bank is leaning on solutions from Lightico and MANTL to quickly set up accounts and handle loans when customers can’t sign documents in person because of the coronavirus emergency.
8 Min ReadSaul Van Beurden's team is tasked with keeping systems running during the pandemic, including driving equipment to homebound workers. Yet the bank must continue making upgrades demanded by regulators, investing in new technology and recruiting top talent, he says.
5 Min ReadU.S. Bancorp, Wells Fargo, WSFS and others were already deeply engaged in digital transformations before the coronavirus crisis led them to pivot — quickly.
6 Min ReadUse of banks' mobile apps and websites has risen about a third since the coronavirus crisis began, according to J.D. Power.
4 Min ReadLawmakers should approve a program to distribute stimulus funds using a government-sanctioned coin, which would be speedier than the current system.
5 Min ReadSquare Capital and other online lenders joined the Paycheck Protection Program just before it ran out of money. Now they’re ready and waiting for Congress to reload funds that could be better aimed at the smallest companies.
1 Min ReadThe plan first announced in February to update the deposit insurance sign and logo at bank teller stations and ATMs became just the latest regulatory effort slowed by the coronavirus pandemic.
3 Min ReadCustomers in the challenger bank's pilot program drew down an average of $200 each in advance of the government's $1,200 payments.
4 Min ReadFew lenders are finding creative ways to provide much-needed financial advice and emergency services online.
2 Min ReadDigital banks outscored brick-and-mortar banks in a recent J.D. Power study of customer satisfaction. However, the survey pointed to shortcomings in call center services, which are in high demand during the COVID-19 pandemic.
